Company: VCA Antech
Posted on: November 19, 2021
Client Service Representative
We are seeking an experienced Client Service Representative to join
At VCA Animal Hospitals, we take our mission statement - your pet's
health is our top priority and excellent service is our goal - very
seriously. With every opportunity, we aim to exceed each pet
We're looking for a personable yet highly professional "service
extraordinaire" to join us in delivering our mission to our clients
and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone
for the practice as we build and maintain each customer's trust and
confidence in our abilities. The CSR is the pivot around which the
hospital operates and is responsible for:
--- Customer service functions, including: greeting visitors,
answering telephones, and guiding clients and their pets to exam
--- Scheduling and confirming appointments.
--- Placing outbound calls for follow-ups and reaching out to
--- Presenting and explaining fees, including processing
--- Recommending, selecting, and obtaining products and services,
--- Answering questions regarding products and services, including
educating clients on general animal husbandry and non-medical pet
care (i.e., heartworm prevention, housebreaking, and flea & tick
--- Managing medical records, charts, reports and
--- Hospital maintenance (including removal of animal waste) and
ensuring that facility is neat and clean at all times-both inside
We offer competitive compensation and great benefits for eligible
employees, including medical/dental, generous personal pet care
discounts and more!
Shifts will start 12pm-8pm, occasionally varying. Some Saturdays
and holidays required.
At VCA we are committed to diversity, equity and inclusion and want
to be a place where a diverse mix of talented people want to come,
stay and do their best work.
Keywords: VCA Antech, Sandy , Receptionist, Administration, Clerical , Sandy, Utah
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