Sr. Mountain Base Operations Manager

Company: Solitude Mountain Resort
Location: Sandy
Posted on: September 14, 2022

Job Description:

Please note, this position is located at Solitude Mountain Resort in Solitude, UTDescriptionJOB TITLE: Senior Mountain Base Operations Manager DIVISION: Mountain Operations REPORTS TO: Director of Operations LOCATION: Base Area & Mountain Area Facilities CLASSIFICATION: Full-Time/Salary POSITION: The Senior Base Operations Manager is responsible for the oversight of base area operations including the maintenance and daily operation of facilities, grounds keeping, parking, roads, transportation, and waste removal. SPECIFIC JOB REQUIREMENTS:

• Comprehensive understanding of resort operations
• Extensive experience managing a large team of people in varying roles and departments
• Able to spend long hours outside in all weather conditions
• Able to verbally give directions, answer questions, and communicate professionally with staff and guests
• Able to anticipate needs, identify issues, and troubleshoot solutions
• Good decision-making and communication skills
• Committed to excellent guest service
• Willing to work flexible work schedules that may include holidays and weekends
• Proficient in Microsoft Office: Word, Excel, Power Point
• Must be able to lift 50lbs
• Able to climb stairs and ladders and move about all areas of the buildings easily
• Complies with all applicable safety policies and procedures
• Maintain a clean driving record and a valid driver s license JOB DUTIES AND RESPONSIBILITIES:
  • Knowledgeable of all maintenance and operations of the entire base area
  • Work closely with the Director of Operations to implement company policies and procedures
  • Work closely with the Building Maintenance Manager and Facilities Manager and Parking, Roads & Transportation Manager to provide expectations and direction to base operations crews
  • Work closely with the Building Maintenance Manager and Facilities Manager and Parking, Roads & Transportation Manager to create annual budgets for base area departments
  • Ensure managers are adhering to their department budgets
  • Work with the Sustainability Coordinator to identify areas of environmental improvement and implement best practices
  • Support Facilities Manager by ensuring base area facilities are operating optimally between private events and standard operating hours
  • Provide exceptional guest service
  • Comply with and promote all applicable safety policies and procedures
  • Ensure base area facilities provide a welcoming easy flow for guests
  • Attend regular manager meetings
  • Manage timesheets
  • Manage subcontractors and business associates for routine maintenance
  • Hire, oversee schedules, and manage day to day Base Operations staff
  • Actively respond to guest commentary relevant to your departments, collaborate with our Public Relations Manager when necessary
  • Make sure managers are participating in our guest commentary platform and provide important guest feedback
  • Develop and maintain daily, weekly, and monthly building inspections for cleanliness, maintenance, and safety/fire code compliance THE BENEFITS AND PERKS At Solitude Mountain Resort, we offer a variety of employee benefits! First, you are lucky enough to be working in the beautiful, scenic Wasatch Mountains. Enjoy mountain activities before work, after work, on work breaks, and on days off! Activities include skiing, snowboarding, snowshoeing, cross country, hiking, mountain biking, climbing, and so much more. Work with other mountain enthusiasts. This is an excellent opportunity to socialize, meet great people, and attend employee events around the resort. Some events include unique opportunities like employee ski days, employee yoga, live music events, film festival ski movie features, and many more summer activities- at work! You get to work and play in the same place. Eligibility is dependent on all employee classifications of work. BENEFITS: Ski and Ride
    • Eligible employees receive a free Solitude season pass for themselves and eligible dependents. This includes unlimited skiing/riding in the winter with no blackout dates and bike hauls in the summer
    • Free access to all fourteen Alterra Mountain Company Destinations (excluding CMH) throughout North America for you and eligible dependents
    • Discounted ski and ride lessons
    • Discounted Solitude lift tickets for your friends & family
    • Free Nordic ski and snowshoe pass for the Solitude Nordic & Snowshoe Center
    • Ski and ride perks at other local resorts
    • Complimentary UTA Ski Bus pass Other Benefits
      • Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSA, FSA for eligible employees
      • Discounts resort-wide for food, rentals, retail, lessons, and more
      • Pro deals with hundreds of outdoor brands
      • 401(k) plan with generous company match for all employees
      • Free counseling service for you and your household members through our Employee Assistance ProgramRequirements Associated topics: cultivate, fork lift, garden, lawn, manage, manufacture, plant management, production management, prune, watering

Keywords: Solitude Mountain Resort, Sandy , Sr. Mountain Base Operations Manager, Executive , Sandy, Utah