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Sr. Mountain Base Operations Manager

Company: Solitude Mountain Resort
Location: Sandy
Posted on: September 15, 2022

Job Description:

Please note, this position is located at Solitude Mountain Resort in Solitude, UT

Description JOB TITLE: Senior Mountain Base Operations Manager - DIVISION: Mountain Operations
REPORTS TO: Director of Operations
LOCATION: Base Area & Mountain Area Facilities
CLASSIFICATION: - Full-Time/Salary

The Senior Base Operations Manager is responsible for the oversight of base area operations including the maintenance and daily operation of facilities, grounds keeping, parking, roads, transportation, and waste removal.

Comprehensive understanding of resort operations
Extensive experience managing a large team of people in varying roles and departments
Able to spend long hours outside in all weather conditions
Able to verbally give directions, answer questions, and communicate professionally with staff and guests
Able to anticipate needs, identify issues, and troubleshoot solutions
Good decision-making and communication skills
Committed to excellent guest service
Willing to work flexible work schedules that may include holidays and weekends
Proficient in Microsoft Office: Word, Excel, Power Point
Must be able to lift 50lbs
Able to climb stairs and ladders and move about all areas of the buildings easily
Complies with all applicable safety policies and procedures
Maintain a clean driving record and a valid driver's license

Knowledgeable of all maintenance and operations of the entire base area
Work closely with the Director of Operations to implement company policies and procedures
Work closely with the Building Maintenance Manager and Facilities Manager and Parking, Roads & Transportation Manager to provide expectations and direction to base operations crews
Work closely with the Building Maintenance Manager and Facilities Manager and Parking, Roads & Transportation Manager to create annual budgets for base area departments
Ensure managers are adhering to their department budgets
Work with the Sustainability Coordinator to identify areas of environmental improvement and implement best practices
Support Facilities Manager by ensuring base area facilities are operating optimally between private events and standard operating hours
Provide exceptional guest service
Comply with and promote all applicable safety policies and procedures
Ensure base area facilities provide a welcoming easy flow for guests
Attend regular manager meetings
Manage timesheets
Manage subcontractors and business associates for routine maintenance
Hire, oversee schedules, and manage day to day Base Operations staff
Actively respond to guest commentary relevant to your departments, collaborate with our Public Relations Manager when necessary
Make sure managers are participating in our guest commentary platform and provide important guest feedback
Develop and maintain daily, weekly, and monthly building inspections for cleanliness, maintenance, and safety/fire code compliance
At Solitude Mountain Resort, we offer a variety of employee benefits! First, you are lucky enough to be working in the beautiful, scenic Wasatch Mountains. Enjoy mountain activities before work, after work, on work breaks, and on days off! Activities include skiing, snowboarding, snowshoeing, cross country, hiking, mountain biking, climbing, and so much more. Work with other mountain enthusiasts. This is an excellent opportunity to socialize, meet great people, and attend employee events around the resort. Some events include unique opportunities like employee ski days, employee yoga, live music events, film festival ski movie features, and many more summer activities- at work! You get to work and play in the same place. Eligibility is dependent on all employee classifications of work.
Ski and Ride
Eligible employees receive a free Solitude season pass for themselves and eligible dependents. This includes unlimited skiing/riding in the winter with no blackout dates and bike hauls in the summer
Free access to all fourteen Alterra Mountain Company Destinations (excluding CMH) throughout North America for you and eligible dependents
Discounted ski and ride lessons
Discounted Solitude lift tickets for your friends & family
Free Nordic ski and snowshoe pass for the Solitude Nordic & Snowshoe Center
Ski and ride perks at other local resorts
Complimentary UTA Ski Bus pass
Other Benefits
Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSA, FSA for eligible employees
Discounts resort-wide for food, rentals, retail, lessons, and more
Pro deals with hundreds of outdoor brands
401(k) plan with generous company match for all employees
Free counseling service for you and your household members through our Employee Assistance Program

Keywords: Solitude Mountain Resort, Sandy , Sr. Mountain Base Operations Manager, Executive , Sandy, Utah

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