Manager
Company: K-1 Speed Inc
Location: Sandy
Posted on: January 23, 2023
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Job Description:
Do you have the need for speed? Do you thrive in a fast paced,
energetic work environment that focuses on serving our customers?
If so, K1 Speed is the place for you. As the nation's indoor
electric karting leader and innovator for over the past decade, K1
Speed does not compromise on the quality and value of the product
we offer. Through our industrial go-karts and excellent staff, our
passion is to show the world how fun karting can actually be. As an
Assistant Manager, you will manage daily operations within the
center, leading your staff to exemplify K1 to the fullest. You are
a hands-on leader who loves to lead the center to greater success
and volume. Is this you?GENERAL PURPOSE OF JOB: The Manager is
responsible for ensuring that the center is run according to the
required K1 standards. The Manager holds their Salaried and Hourly
Staff accountable, coaching and developing them to be ready for the
next level.ESSENTIAL DUTIES AND RESPONSIBILITIES:Assisting the
General Manager in recruiting, interviewing, hiring, training,
disciplining, and terminatingCash handling duties including
preparation of tills, change fund maintenance, and preparation of
depositsEnsuring that cashier personnel adhere to correct cash
handling proceduresEnsure cashier personnel are meeting the minimum
selling standards set forth by K1 SpeedMonitor inventory,
supporting the General Manager each month to complete an accurate
account of the items on handEnsuring that track personnel run races
safely, efficiently and professionallyEnsuring that mechanic
personnel maintain our karts in peak working conditionEnsuring that
all staff are strictly adhering to company policies and providing
outstanding customer serviceCorresponding with and providing
regular reports to corporate office personnelMaintaining the
highest standard of facility appearanceOversees the day- to-day
operations within the policies and guidelines set forth by K1
Speed.Identify on a regular basis their opportunities and creates
an action plan to increase the performance level to the required K1
standardEnsures that their location has the proper staffing level
to maximize the employee and guest experience.Over sees weekly
inventories of each location per company standards.Maintain a
professional K1 image including the Paddock lounge cleanliness,
proper uniforms and appearance standards.Ensures their location is
keeping food cost, part costs and labor costs (hours) at or below
K1 acceptable standards.Ensures their location is consistently
following the guidelines for private party events and catering
including: food service and quality standards, greet procedures,
POS and payout procedures, set up and d--cor standards, party
rental and supply storage and rebooking all repeatable
parties.Understands and makes sure that each team member follows
all cash handling procedures including safe maintenance, deposits
and all banking functions.Works with their team to promote a
positive social media response.Works with their team to ensure that
each employee understands the importance of treating guests the
K1-Way so the guests continue to return, providing an exceptional
guest experience.Responds to customer service needs to provide the
highest standards of service within 24hours.Maintains great
relationships with all vendors and notifies the General Manager of
any vendor issueComplete HR related (documentation, completing
written warnings, promotions, demotions, pay changes, etc.)
administrative duties accurately, on time and in accordance with
company policiesEnsures their Team is providing a safe working and
guest environment to reduce the risk of injury and
accidents.Represents the K1 image at all company and community
events (local businesses, organizations and media).Ensures their
Team is engaging in preventative maintenance, daily cleaning, and
repairs.Practice the K1 Speed open door policy at all times.Ensures
their Team is developing employees for promotional
opportunities.SKILLS AND ABILITIES:Job Knowledge - Able to learn
new skills and maintain up-to-date job-related information. Applies
technical and procedural know-how to get the job done; understands
job duties and responsibilities.Initiative - Takes initiative
versus waiting for direction. Results and goal oriented. Desires to
excel on the job. Demonstrates self-confidence and positive
attitude.Professionalism - Consistently treats individuals with
dignity and respect, recognizing the importance of cultural
differences. Has and maintains a positive sense of humor and uses
humor and uses humor appropriately. Embraces, communicates, and
demonstrates company values and ethics. Maintains reasonable
expectations of self and others when balancing time and performance
demands with personal and professional needs.Planning and
Organizing - Develops realistic plans, setting reasonable
completing times. Effectively uses time and resources. Prioritizes
duties in a manner consistent with organizational objectives and
emergencies.Team Work/Cooperation - Successfully works with others
to achieve desired results. Helps prevent/resolve conflicts.
Develops positive working relationship with all people. Promotes
mutual respect. Being pleasant with others on the job and
displaying a good-natured cooperative attitude to bring teams of
people together. Is flexible/open minded.Critical Thinking - Using
logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Overcomes obstacles. Helps team solve problems.Productivity - Takes
on additional responsibilities as needed. Manages priorities.
Develops and follows work procedures.Active Learning -
Understanding the implications of new information for both current
and future problem-solving and decision making. The ability to
accept criticism and stay calm under pressure.Communication -
Communicating in a professional and empathetic way so employees
understand what is expected of them. Effectively conveys and
receives ideas, information and directions. Demonstrates good
verbal and written communication. Paying attention to what people
are saying, taking time to understand the points being made, asking
questions as appropriate, and not interrupting at inappropriate
timesCustomer Orientation - Listens, identifies, and responds,
quickly and effectively to internal and external customers' needs
and sets work activities accordingly. Goes beyond what is expected
and follows up to ensure customer satisfaction.Work Quality -
Demonstrates accuracy, thoroughness, and attention to detail.Take
calculated risks, make timely/responsive decisions. Modifies
decisions based on new information, and takes ownership of the
outcomes of each decision made.Adaptability/Flexibility -
Demonstrates judgment and willingness to make exceptions. Initiates
or accepts changes in the process, while maintaining focus on the
task/issue. Transitions effectively between multiple tasks on
priorities. Meeting the needs of each customer without compromising
the brand/business.EDUCATION and/or EXPERIENCE:Must be 21 years of
age.High school diplomaAssociates in Business or related field
preferred.Must have 3 years of Food and Beverage experience,
current ServSafe Manager Certificate is a plus.Must have 5 years of
previous management experience with a successful track record,
preferably in restaurant, entertainment or hospitality.PHYSICAL
DEMANDS:This position requires that weight be lifted, pushed,
pulled, safely for extended periods of time. Must be able to lift
up to 100lbs with reasonable accommodation.WORK ENVIRONMENT:The
work environment for this job typically has a high level of noise.
The work will be performed predominantly indoors, however, things
such as marketing events can be exposed to the outdoor
elements.SUPERVISORY RESPONSIBILITIES:Responsible for managing
salaried and hourly employees.Benefits:DentalMedicalVision401kPTO
PI200656800
Keywords: K-1 Speed Inc, Sandy , Manager, Executive , Sandy, Utah
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