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Associate Director - Member Administration & Enrollment Platform (Remote)

Company: Humana
Location: Sandy
Posted on: June 9, 2021

Job Description:


The Associate Director, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate Director, Technology Solutions requires a solid understanding of how organization capabilities interrelate across department(s).


The Associate Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.

We're looking for someone to lead release trains and engineering teams to help delivery our futuristic Member Administration and Enrollment platform for all of our Insurance products including Medicare, Medicaid and Commercial Group. To enable our customer-centric aspirations, we must deliver key features that improve transparency, increase speed of processing, and simplify our system interactions across the enrollment and member administration functions.

The **Associate** **Director - Member Administration & Enrollment Platform** works with partners across the organization to help deliver the futuristic Member Administration and Enrollment platform that supports our mission of improving the health of the populations we serve. The Associate Director leads release trains that contain several engineering pods or delivery teams that operate with the SAFE (Scaled Agile Framework) model.

The Associate Director provides strategic advice and guidance to the release trains, business partners and other relevant stakeholders. The position is highly skilled with broad, technical, strategic and change experience. Works with executives to develop the roadmap and delivery strategies. Advises one or more areas, programs or functions and provides recommendations to executives on matters of significance, and responsible for the delivery of work assigned to specific release trains.

Responsibilities include:

+ Leads release trains with several delivery pods and engineering teams

+ Works with peers from other segments on development and execution of Enterprise IT Standards and frameworks.

+ Sets technology strategy to deliver on corporate objectives and expected outcomes.

+ Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

+ Make decisions around delivery approach, and work is performed with minimal direction. Exercises considerable latitude in determining objectives and approaches to assignments.

+ Influences enterprise strategy.

+ Makes decisions on moderately complex to complex issues.

+ Develops and maintains delivery roadmap in partnership with Business leaders to deliver desired outcomes.

+ Creates a team culture of inclusion, support, and curiosity that demonstrates the Humana values.

**Required Qualifications**

+ A Bachelor's degree in computer science or related IT field

+ 8 or more years of progressive information technology experience directly related to architecture/engineering, or other specialized technology field

+ 3-5 years of project/people leadership

+ 2-5 years of experience with Cloud Computing & certifications in Cloud Technologies

+ 2-5 years of experience with platform implementation and transformation

+ 2-5 years of experience in agile development and work practices (SAFE)

+ 2-5 years of experience in devops and automation

+ Experience in leading through organizational change

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

**Preferred Qualifications**

+ Healthcare technology (Insurance) experience

+ Master's Degree in Computer Science or a related field (IT, MBA, etc.)

+ Experience in Management of large enterprise implementations

**Additional Information**



**Scheduled Weekly Hours**


Keywords: Humana, Sandy , Associate Director - Member Administration & Enrollment Platform (Remote), Other , Sandy, Utah

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