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Customer Service

Company: American Cruise Lines
Location: Sandy
Posted on: June 10, 2021

Job Description:

Job Description

Overview

American Cruise Lines, the leader in luxury small ship cruising throughout the U.S., has an exciting opportunity for a Customer Service Representative. He/she will provide superior service to new and existing passengers on our world-class cruises. American Cruise Lines is the largest U.S. cruise ship operator. The company is growing fast and operates 35 luxury river and coastal cruises in 28 states around the country. As part of the American Cruise Lines team you will be helping people make lasting vacation memories. American Cruise Lines offers a comprehensive benefits package including medical/dental insurance and 401k. Starting Pay $16/hr. +bonus opportunities.

Responsibilities

  • Join the team that provides world class customer service for one of the fastest growing companies in the travel industry
  • Be the frontline contact with our customers before and during scheduled cruises
  • Coordinate special requests for all passengers
  • Support ongoing Sales operations
  • Assist with payment and reservations
  • Problem solving

Qualifications

  • Excellent communication skills, both verbal and written
  • Attention to detail, with the ability to work in a fast paced environment
  • Great administrative and organizational skills
  • Ability to handle confidential information in a professional manner
  • Microsoft Word, Excel and Outlook
  • Data Entry Skills

Company Description

American Cruise Lines is the largest U.S. cruise company and operates the newest fleet of riverboats and small cruise ships around the country. Our people make the difference. We recognize that our employees have made, and will keep us America's leading river cruise specialist.

Our philosophy for success is simple; hire talented people then provide training, support systems and motivation so you will thrive. Long established and deeply experienced in cruise travel, American Cruise Lines has been honored with multiple awards.

Keywords: American Cruise Lines, Sandy , Customer Service, Other , Sandy, Utah

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