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Claims Technician

Company: WCF Insurance
Location: Sandy
Posted on: June 12, 2021

Job Description:


The claims department has an immediate opening for someone who can demonstrate the WCF values to join their team as a claims technician. This is a full-time, non-exempt position that works out of WCF's Sandy, Utah headquarters.


The claims technician provides administrative support to our claims adjusters to ensure excellent service to claimants, policyholders, medical providers, and other customers. This includes:

  • Answering phones and providing information to callers.
  • Typing correspondence.
  • Transcribing recorded statements and dictation.
  • Preparing medical record packets for independent medical evaluations.
  • Preparing other documents and performing other duties as required.
  • Understanding of medical terminology.
  • Schedule appointments for the injured worker.
  • Assist the Adjusters with billing and treatment notes.


The most qualified candidate will have:

  • High school diploma (or equivalent);
  • Two years of experience in a related office environment;
  • Microsoft literacy and computer savvy;
  • Transcription skills and demonstrated ability to type at least 40 wpm;
  • Excellent organizational skills and punctuality;
  • Interpersonal and telephone skills;
  • Flexibility to accommodate changing workloads and assignments, and;
  • Outstanding communication skills and ability to work effectively within a team.

An internal candidate should have six months in their current position. Candidates should have acceptable job performance and a good attendance record in their current position and must notify their current supervisor that they've applied for the position.

Job Posted by ApplicantPro

Keywords: WCF Insurance, Sandy , Claims Technician, Other , Sandy, Utah

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