Billing Specialist

Are you looking for an entry-level job that offers career growth opportunities? We have what youre looking for! Alder, one of Utahs fastest-growing companies, is dedicated to passionately serving so that our customers have the freedom to live. Your success is our success, and we seek to reward your outstanding efforts with similar opportunities.

As a Billing Specialist, you will work on a team with other agents in a continuously evolving call center. You will have daily opportunities to problem solve as you reach out to customers to assist them in bringing their past due balances current. Your critical thinking skills will be utilized as you update payment methods, organize payment plans, and provide debt relief solutions.

Skills that will be taught or developed in this position include the ability to negotiate, collaborate with colleagues and respective leaders, perform basic Excel functions, and form effective decision-making skills.

Employee Perks

• Paid training
• Weekends off
• Uncapped Commission
• Weekly Incentives
• Business casual dress code
• Free passes to local activities
• Access to free CrossFit gym
• Free yoga classes each week (mats provided)
• Catered lunch every Friday

Billing Specialist Responsibilities

• Make outbound phone calls to collect on delinquent accounts
• Process electronic payments
• Review billing history
• Identify and provide solutions to billing issues
• Negotiate payment plans
• Provide debt relief solutions to customers as needed

What Were Looking For:

• Full-time (32 hours or more in a work week)
• High school diploma or higher
• 18 years of age or older
• Highly self-motivated
• Critical thinking skills
• Proficient verbal and written communication skills
• Computer literacy
• Welcomes and implements feedback

Collections Specials Super Qualifications (Not required, but preferred)

• Previous collections or sales experience
• Exposure to Microsoft Office
• Resilience: You always strive to answer questions, solve needs, and push through difficulties
• Ambition to grow and progress in both current and future roles within the organization

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