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Game Day Box Office Staff

Company: Real Salt Lake
Location: Sandy
Posted on: June 12, 2021

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Location State:UtahLocation City:SandyThis at-will part-time position is directly responsible to source sales opportunities through face-to-face interaction at the box office windows. The box office staff member will work with current season ticket members as well as individual ticket buyers. This is achieved by providing world-class service, building new relationships with both current, as well as potential new season ticket members. Box office staff will work with the entire ticketing team to work with all prospective groups or individuals who want to attend matches at Rio Tinto Stadium.ESSENTIAL FUNCTIONS:The following list of functions is descriptive of the work to be performed but it should not be construed as an exhaustive list of responsibilities, functions or tasks that the job may require.Work games, nights, weekends, and holidays as assigned.Provide excellent customer service at all times on the phone and in person at Rio Tinto Stadium.Present self in professional manner, and show ability to interact with all levels of the organization.Actively assists customer service efforts that may occur during game.Display high level of integrity, positivity, and accountability in all aspects of the job.Liaise between internal and external departments to ensure all game attendees' expectations are being metWork the box office windows and sell daily individual tickets at the ticket windowsWork ticket resolution at the box office during all events at Rio Tinto StadiumNON-ESSENTIAL FUNCTIONS:Assist with other duties as assigned.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.MINIMUM QUALIFICATIONS:Minimum of 1 year experience in customer service/hospitality, loyalty marketing, event management, and/or salesExcellent written and verbal communication skillsTeam player in a fast-paced environmentProficient in Microsoft Office suite and other computer skills requiredComfort and experience interfacing with various levels of staff and managementAble to work varying schedulesKnowledge of Veritix ticketing platform is an advantage but not a requirementPay Rate Type:HourlyIf you're looking for a career with a growing company where you are part of a team dedicated to making a difference, you'll enjoy your career with us !

Keywords: Real Salt Lake, Sandy , Game Day Box Office Staff, Other , Sandy, Utah

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