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Supp Payment Services Representative

Company: Comcast
Location: Sandy
Posted on: January 11, 2022

Job Description:

Job Summary

Responsible for processing and verifying accurate payment of invoices on a timely basis via outbound communication. Engages in extensive interaction with outside collection agency. Processes reports. Performs a variety of clerical and entry-level bookkeeping and accounting tasks.

Job Description

Core Responsibilities

+ Sorts and files correspondence and performs miscellaneous clerical duties including answering correspondence and writing reports.

+ Performs various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.

+ Receives payments and posts amounts paid to customer accounts.

+ Must have a working knowledge of applicable state and federal laws regulating collection activities.

+ Verifies accounts before processed to agency.

+ Schedules non-pays for the field.

+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

+ Other duties and responsibilities as assigned.

Employees at all levels are expected to:

+ Understand our Operating Principles; make them the guidelines for how you do your job.

+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

+ Win as a team - make big things happen by working together and being open to new ideas.

+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

+ Drive results and growth.

+ Respect and promote inclusion & diversity.

+ Do what's right for each other, our customers, investors and our communities.

Disclaimer:

+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Some High School Coursework

Relevant Work Experience

0-2 Years

Salary:

Base Pay: $15.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Keywords: Comcast, Sandy , Supp Payment Services Representative, Other , Sandy, Utah

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