Outsourced Program Administrator
Company: American Express
Location: Sandy
Posted on: January 24, 2023
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Job Description:
DescriptionYou Lead the Way. Weve Got Your Back.At American
Express, we know that with the right backing, people and businesses
have the power to progress in incredible ways. Whether were
supporting our customers financial confidence to move ahead, taking
commerce to new heights, or encouraging people to explore the
world, our colleagues are constantly redefining whats possible and
were proud to back each other every step of the way. When you join
#TeamAmex, you become part of a diverse community of over 60,000
colleagues, all with a common goal to deliver an exceptional
customer experience every day. We back our colleagues with the
support they need to thrive, professionally and personally. Thats
why we have Amex Flex, our enterprise working model that provides
greater flexibility to colleagues while ensuring we preserve the
important aspects of our unique in-person culture. Depending on
role and business needs, colleagues will either work onsite, in a
hybrid model (combination of in-office and virtual days) or fully
virtually.As a part of the Colleague Experience Group we strive to
provide a great colleague experience every day. We obsess over
understanding the colleague experience at a deeper level to
co-create simple and great ways of working that enable everyone to
be and deliver their best. We make a difference in the lives of our
people, providing a culture of learning and collaboration, and
helping them with what they need to succeed and thrive. We have
their backs as they grow their skills, conquer new challenges, or
even take time to spend with their family or community. And when
theyre ready to take on a new career path, were right there with
them, giving them the guidance and momentum into the best future
they envision.The Outsourced Program Administrator model is a
premium servicing offering. OPAs provide dedicated customer related
support and issue resolution for our largest Global and Large
Market clients. The Expedia OPA will support their vPay program and
will be responsible for the accurate completion of program related
projects and tasks which may include, preferred supplier list
maintenance, card maintenance, merchant inquiries/knowledge,
payment inquiries/knowledge, billing changes, hierarchy
restructures, and customized reporting. This is a hybrid/virtual
work arrangement position available to colleagues in Phoenix, Salt
Lake City and virtual. Will require a 12-month commitment for
servicing.Qualifications:
Keywords: American Express, Sandy , Outsourced Program Administrator, Other , Sandy, Utah
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