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Claims Service Representative II

Company: Farm Bureau Financial Services
Location: Sandy
Posted on: March 14, 2020

Job Description:

Claims Service Representative II

Do you thrive in a work environment where you must multi-task and have strong organizational skills? Are you a go-getter with high initiative and a positive attitude? Do you have a strong customer service mindset and past insurance/claims experience? If so, this Claims Service Representative opportunity could be a great fit for you!

Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You'll Do: As a Claims Service Representative II, you will review, investigate, evaluate, negotiate and settle assigned claims involving multi-line insurance coverage that do not require field investigation. You must investigate the facts of the loss, interpret the policy, and determine whether the loss is covered and if our client member is liable. You will also determine the value of the loss and assist in setting appropriate reserves. While handling the claim, you will prepare detailed and organized running notes, written reports and documentation in accordance with established procedures. As a Claims Service Representative, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, doctors, attorneys, and others.

What It Takes to Join Our Team:

--- Associates degree or equivalent experience required.
--- Must exercise independent judgment and arrive at decisions through sound, logical reasoning.
--- Exceptional customer service skills, including strong verbal and written communication skills.
--- Excellent phone skills required as approximately 50+% of time will be spent on the phone.
--- Strong relationship building skills with a can-do/will-do positive attitude.
--- High attention to detail and strong organizational skills.
--- Strong computer skills are required in order to quickly learn our multiple systems.
--- Progress towards industry education is expected (AIC, CPCU, AEI programs, etc.).
--- Work 8am-4:30pm Monday through Friday from our office in Sandy, UT.

What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, as well as teams who know how to have fun. Farm Bureau....where the grass really IS greener!

If you're interested in joining a company that appreciates employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!

Keywords: Farm Bureau Financial Services, Sandy , Claims Service Representative II, Sales , Sandy, Utah

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