Claims Service Representative II
Company: Farm Bureau Financial Services
Posted on: March 14, 2020
Claims Service Representative II
Do you thrive in a work environment where you must multi-task and
have strong organizational skills? Are you a go-getter with high
initiative and a positive attitude? Do you have a strong customer
service mindset and past insurance/claims experience? If so, this
Claims Service Representative opportunity could be a great fit for
Who We Are: With Farm Bureau Financial Services, our client/members
can feel confident knowing their family, home, cars and other
property are protected. We value a culture where integrity,
teamwork, passion, service, leadership and accountability are at
the heart of every decision we make and every action we take. We're
proud of our more than 80-year commitment to protecting the
livelihoods and futures of our client/members and creating an
atmosphere where our employees thrive.
What You'll Do: As a Claims Service Representative II, you will
review, investigate, evaluate, negotiate and settle assigned claims
involving multi-line insurance coverage that do not require field
investigation. You must investigate the facts of the loss,
interpret the policy, and determine whether the loss is covered and
if our client member is liable. You will also determine the value
of the loss and assist in setting appropriate reserves. While
handling the claim, you will prepare detailed and organized running
notes, written reports and documentation in accordance with
established procedures. As a Claims Service Representative, you
must keep a service-oriented attitude at all times by maintaining
professional and productive relationships with coworkers,
supervisors, agents, agency managers, claimants, policyholders,
doctors, attorneys, and others.
What It Takes to Join Our Team:
--- Associates degree or equivalent experience required.
--- Must exercise independent judgment and arrive at decisions
through sound, logical reasoning.
--- Exceptional customer service skills, including strong verbal
and written communication skills.
--- Excellent phone skills required as approximately 50+% of time
will be spent on the phone.
--- Strong relationship building skills with a can-do/will-do
--- High attention to detail and strong organizational skills.
--- Strong computer skills are required in order to quickly learn
our multiple systems.
--- Progress towards industry education is expected (AIC, CPCU, AEI
--- Work 8am-4:30pm Monday through Friday from our office in Sandy,
What We Offer You: When you're on our team, you get more than a
great paycheck. You'll hear about career development and
educational opportunities. We offer an enhanced 401K with a match,
low cost health, dental, and vision benefits, and life and
disability insurance options. We also offer paid time off,
including holidays and volunteer time, as well as teams who know
how to have fun. Farm Bureau....where the grass really IS
If you're interested in joining a company that appreciates
employees, provides growth and professional development
opportunities, and offers great benefits, we invite you to apply
Keywords: Farm Bureau Financial Services, Sandy , Claims Service Representative II, Sales , Sandy, Utah
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