Contact Center Agent Bilingual
Company: Global Channel Management, Inc
Posted on: November 14, 2021
Working either a Saturday or Sunday shift is required.
Contact Center Agent Bilingual needs 6 months experience in
customer service/call center environment
Contact Center Agent Bilingual requires:
Bilingual is not a must, a plus
Strong telephone skills including inbound and outbound calls
Articulate, customer focused and possess proper telephone
Demonstrated computer proficiency and the ability to maneuver and
navigate between computer screens and programs
Contact Center Agent Bilingual duties:
Responds to telephone inquiries and reservation requests using
standard scripts and procedures.
Gathers information, researches/resolves inquiries.
Communicates appropriate options for resolution in a timely
Informs customers about services available and assesses customer
Escalates inquiries to appropriate staff as required.
Responds to voice mails left after hours.
Keywords: Global Channel Management, Inc, Sandy , Contact Center Agent Bilingual, Sales , Sandy, Utah
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