Empire Pass Guest Services Agent - Winter 2021-22
Company: Deer Valley Resort
Posted on: November 16, 2021
Description Purpose of Position: To ensure guest, owner, and
employee satisfaction at the front desk by fulfilling the Deer
Valley Difference. We provide customers with unparalleled attention
to detail and a genuine pledge to service excellence.
Specific Job Requirements:
Provide excellent customer service
Communicate clearly utilizing verbal and written communication
Ability to learn new computer operating systems and navigate them
Must be self-motivated, detail oriented, and willing to accept all
job responsibilities with equal enthusiasm
Ability to multi-task and maintain composure under pressure
Knowledge of Deer Valley and Park City area attractions
JOB DUTIES AND RESPONSIBILITIES:
Facilitating a smooth check-in, and check-out for our guests and
Concierge services such as: lift ticket sales, restaurant
reservations, providing directions, activity recommendations, and
Performing residence inspections prior to the guest arrival and
after they have departed
Bell staff duties such as package delivery, shoveling guest decks,
and carrying luggage to residences.
Handling of cash and credit card transactions, including settling
guest balances upon departure
Other duties and responsibilities as assigned .
Keywords: Deer Valley Resort, Sandy , Empire Pass Guest Services Agent - Winter 2021-22, Sales , Sandy, Utah
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