Empire Pass Housekeeping Manager - Year Round
Company: Deer Valley Resort
Location: Sandy
Posted on: May 7, 2022
Job Description:
DescriptionPURPOSE OF POSITION:Manage the housekeeping
department by working with and communicating with the Housekeeping
Supervisors and the In-Room Maintenance Supervisors. Checks all
work assignments for public areas/laundry/rooms/in-room maintenance
to ensure propertyregulations and safety rules are followed, in
adherence to Company standards.SPECIFIC JOB REQUIREMENTS:
- Must have previous experience in Housekeeping or Property
Management experience
- Must be friendly, outgoing, enjoy working with people and able
to lead by example
- Ability to multi-task and solve problems
- Must have very good oral and written communication skills in
order to respond to guest/owner and employee needs in an
appropriate, profession and courteous manner
- Bilingual skills preferred
- Must be able to lift 50 pounds and work in varied weather
conditionsJOB DUTIES AND RESPONSIBILITIES:
- Must attend daily and weekly meetings required in order to
provide the best guest service
- Responsible for the Coaching and Training" of the housekeeping
department employees within the Company guidelines
- Must maintain excellent communication with Condominium
Owners
- Supervise housekeeping, in-room maintenance and laundry staff,
hire new employees, as needed, discharge employees when necessary
and carefully document disciplinary actions when policies have been
violated. Evaluate employees regularly to effectively communicate
to them their job performance and to help develop all personnel to
their fullest potential according to their background and
abilities
- It is mandatory that constant communication be kept with the
housekeeping department and front office; therefore, a radio must
be worn at all times
- Plan the work for the Housekeeping, Laundry and In-Room
Maintenance employees by distributing assignments accordingly
- Follow up periodically to ensure work assignments are being
completed according to plan
- Prepare daily housekeeping boards and provide them to
housekeepers
- Oversee and follow up room inspection sheets and tabulate
monthly scores and provide them to the GM
- Order all supplies to smoothly operate the department
- Maintain a Lost and Found Department. Responsible for all lost
and found items
- Determine the rightful owner and mail to appropriate
address
- Meet with the GM to verify and approve all housekeeping charges
to owners
- Oversee monthly inventories of all housekeeping supplies on the
last day of each month
- Responsible for all payroll records, turns in time log reports
to payroll departmentin a timely manner and maintain staffing
forecasts with the assistance of the GM
- Adhere to procedures as outlined by the Human Resources
- Department when recruiting, hiring, coaching and terminating
employees.
- Responsible for overseeing the smooth operation of the
housekeeping department with other departments
- Routinely inspects units to ensure Company standards of quality
in cleanliness are meet
- Responsible for all key cards and when replacing when needed.
Maintains the strictest controls of all keys in the housekeeping
departmentRequirements
Keywords: Deer Valley Resort, Sandy , Empire Pass Housekeeping Manager - Year Round, Executive , Sandy, Utah
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